Welcome to YBS Luxury (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website and services, including bookings, purchases, and any interaction with our platform. By using our site, you agree to be bound by these terms. Please read them carefully.

1. General Information

  • The website is operated from Uttar Pradesh, India.
  • All users must be at least 18 years old or have parental permission.
  • We reserve the right to modify or terminate our services at any time without notice.

2. Booking & Payments

  • All bookings or purchases made on this website are subject to availability.
  • Payment must be completed at the time of booking to confirm the service.
  • Prices are inclusive of applicable 18% GST unless otherwise mentioned.

3. Cancellations & Refund Policy

  • You may cancel your bus booking only by calling our customer service at [Phone Number].
  • Refund rules are as follows:
    • 100% refund if canceled 24+ hours before departure.
    • 75% refund if canceled 6–24 hours before departure.
    • 50% refund if canceled 2–6 hours before departure.
    • No refund if canceled less than 2 hours before departure or no-show.
  • Refunds will be processed within 7 business days to your original payment method.

4. Use of Website

  • You agree not to use the site for any illegal or unauthorized purpose.
  • Any misuse, including hacking or data theft, will result in legal action.

5. User Information & Privacy

  • Your personal data is protected under our Privacy Policy.
  • We collect only necessary data to provide services and improve your experience.

6. Intellectual Property

  • All website content, including logos, text, and images, are the property of M/S RM SOLUTIONS & SERVICES and protected under copyright laws.
  • Unauthorized use or reproduction is strictly prohibited.

7. Third-Party Links

  • We may include links to third-party websites. We are not responsible for their content or privacy practices.

8. Limitation of Liability

  • We shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use our services.
  • Service delays or disruptions due to unforeseen circumstances (traffic, weather, breakdowns) are not our responsibility.

9. Dispute Resolution

  • All disputes will be subject to the jurisdiction of courts in Uttar Pradesh, India.
  • You agree to first attempt resolution by contacting our support team at [Email Address].

10. Contact Information

For any questions regarding these terms, please contact us at:

Phone: +91 90843 67879, +91 9359817038, +91 7818015909
Email: support@ybsluxury.com
Address: OFFICE ADDRESS:- YBS LUXURY
GANDHI GROUND NEAR SHABBIR GATE BUDAUN